Understanding the Customer Acquisition Cost (CAC)
The Customer Acquisition Cost (CAC) measures how much a company spends to obtain new, additional customers. Oftentimes, this calculation is used with the customer lifetime value (LTV) metric, that also projects the customer’s profitability to calculate the newly acquired customer’s value. It’s primarily used to measure a business’ sales and marketing departments to figure out … Continue reading “Understanding the Customer Acquisition Cost (CAC)”